Here are answers to a few of our Frequently Asked Questions:
1) When will my order arrive? The time it takes for your order to reach you depends on the products you order, as each product has different order processing and shipping times.
Please check in the top part of the description for the products you ordered and note the Order Processing Time - depending on the size, type, and customization level of the order, there will be a period of time from when you first place your order until it is shipped out to you.
Shipping time depends on the product, as products come from different partners around the country. You can check the Order Shipping Time directly below the Order Processing Time in the top section of the description on the product page.
2) My order didn't arrive in the expected time. What do I do? Contact us at firstname.lastname@example.org right away and we will help.
3) My order didn't arrive in the condition and/or quality I expected. What can I do? Please refer to our Refund Policy.
4) I don't see a particular product or gift category that I was looking for. What can I do? Please contact us at email@example.com to let us know your needs, and we will do our best to accommodate you. We are always adding new gifts to the store.